Employee Relations Assessments

In order to affect meaningful change it is essential to first have a comprehensive understanding of the current employee relations environment. Using a proprietary focus group methodology we actively listen to employee ideas and concerns.  This proven process provides the company with valuable information and insights for improving communication, working relationships and business performance. Typically focus groups are arranged to meet separately with hourly employees, shop supervisors, management, union leaders and shop stewards.  Assessments can also be used in non-union environments.  

Having performed hundreds of assessments, employees almost always express appreciation for the opportunity to share their ideas and concerns, and are gratified that the company values them enough to listen.  This assessment or listening process is an important first step toward building more effective working relationships.  During the initial assessments key topics for discussion typically include:

• Initial planning meeting with management and union leaders to discuss process
• Reaffirm the company's interest in listening to employee ideas and opinions
• Understand What is Working Well
• Identify Problem Areas
• Recommendations for Improvement
• Develop Practical Action Plans
• Joint Follow-Up Meetings to Track and Discuss Progress

"Your employee relations assessment and subsequent recommendations were extremely useful in helping us improve our communications and teamwork."

ITI Corporation - President & CEO