There are five things that make a good manager great. Let’s look at the following five leadership qualities: Honesty Communication skills Decisiveness Confidence Creativity Honesty Honesty is a crit…Read More
Management and Supervisor Training
The success of almost every company is largely determined by the performance, the productivity and the initiative of their employees. For this to happen, much depends on the employee’s day-to-day relationship with their immediate supervisor.
In fact, research shows that these daily interactions have a significant impact on retention rates, teamwork, quality and other key performance measures. It also shows that even a few supervisors with poor interpersonal skills can be the key cause for instigating union organizing campaigns, grievances, litigations and other costly disruptions.
As critical as the supervisor’s role is, it is interesting to note that, over the past 30 years, we have found that most companies spend very little, if any time training and educating their supervisors as to how their daily behaviors can have a significant impact on their employees and group performance.
The Hutchison Group provides customized executive coaching for supervisors that is both practical and effective. As every company has different goals and objectives, we start the process by meeting with senior management to ensure our training efforts address specific areas of concern. Here are a few typical areas of emphasis:
- Improve Communication, Teamwork and Performance
- Help Supervisors Understand How their Interactions Impact Employees
- Make Clear Company Expectations for the Supervisory Role
- Provide “Dos And Don’ts” for Maintaining Good Morale
- How to Reduce the Risk of Union Organizing and Other Litigations
- Provide Individual Coaching and Counseling as May Be Required
Again, given our more than 30 years working with companies to improve employee relations, we have found no more important endeavor than to prepare and equip first-line supervisors with the necessary skills and insights to create and maintain a cohesive and productive unit of employees.
“The communications and interpersonal skills training that your team developed for our front line supervisors and union shop stewards has proven to be very beneficial”.
Supervisor Training (Click Here To Download Brochure)