Improve Productivity, Teamwork and Performance

Using our proprietary focus group methodology we have been very successful in identifying opportunities for improving productivity and teamwork, and in assessing the company’s vulnerability to potential union organizing.

Research consistently shows that the best way to identify opportunities for improving employee relations and productivity is to LISTEN to what your employees have to say; to understand their perceptions of the company, what works, areas of concern, and their ideas for improvement

The benefits derived from this program are significant and include the following:

  • Gain valuable understanding of employees perceptions and insights
  • Reaffirm that management values employees ideas and suggestions
  • Identify obstacles to communications, teamwork and productivity
  • Secure practical suggestions from employees for improvement
  • Assess vulnerability to possible union organizing attempts
  • Reduce risk of employee grievances and litigations
  • Demonstrate to board of directors and shareholders that management is proactive

Reduce Risk of Union Organizing

For those organizations that have a non-union workforce, special emphasis will be placed on discreetly determining the company’s vulnerability to potential union organizing. Having assisted companies with anti-union campaigns over the past 20 years, it is important to note that the feedback and insights derived from this assessment process will enable management to address any areas of concern and effectively minimize the risk of a union organizing, and in doing so avoid the expense and costly disruptions associated with a union organizing campaign.

Traditional Paper Surveys Do Not Work (talking with employees is the best approach)

For many years most businesses have employed the practice of handing out paper surveys to their employees in order to gain a better understanding of how the company is perceived by it’s workforce. Unfortunately, while paper surveys can generate massive amounts of data and charts, they provides virtually no insight as to the reasons and motivations for the employee’s responses. We have also found that participation rates with paper surveys can have wide variances, which can skew the data, making them unreliable. Clearly, a much better approach is to sit down with small sample group of employees, have a cup of coffee and good conversation about what’s working well, areas of concern, and suggestions for improvement. Aside from collecting superior data and insights, the process itself sends a positive message, as it makes clear that management is interested in listening to what their employees have to say.


“The assessment process was extremely helpful, providing our team with meaningful insights from our employees, making it possible for us to address areas of concern and to reduce the risk of union organizing”

CenturyLink – Executive Team


Employee Relations Assessments (Click Here To Download Brochure)